A Study on COVID-19 Pandemic Mitigation Strategies for the Indian Telecommunications Industry

This article discusses the impact of COVID-19 pandemic on India's telecommunications industry, including changes in consumer behaviour, market trends, and government policies. It then outlines ten strategies that Indian companies can adopt to mitigate adverse effects take advantage potential opportunities for growth innovation industry. These include strengthening digital infrastructure, offering affordable flexible plans, enhancing customer support services, leveraging technology, diversifying revenue streams, partnering with content providers, work-from-home packages, prioritizing network maintenance upgrades, providing data security privacy, engaging customers through social media.